1. Data controller
Owner: Natalia Iakshina
NIF/NIE: Z0110705B
Address: Avenida Pratdip 48, Les Planes del Rei, 43320 Pratdip (Tarragona)
Email: info@electrolifespain.es
Website: electrolifespain.es
No Data Protection Officer (DPO) has been appointed, as such appointment is not mandatory under Art. 37 GDPR.
2. Legal framework
We process personal data in accordance with:

• Regulation (EU) 2016/679 (GDPR);
• Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD);
• Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) — as regards electronic commercial communications.

3. Data we process
Depending on the form or contact channel, we may process the following categories of data:

• Identification and contact data: name, surname, email, telephone.
• Data relating to the request or project: address of the property, characteristics of the electrical installation, technical documentation (e.g. CIE — Certificado de Instalación Eléctrica, electrical installation certificate; boletines eléctricos — official electrical installation certificates used in Spain).
• Billing and tax data, where applicable.
• Technical data on the use of the site: IP address, browser type, date and time of visit — for security and analytics purposes.

Source of data. In most cases, data is provided directly by you through the forms on the website, by email or by telephone. In certain cases, data may be obtained from utility companies or public sources where this is necessary to provide the service you have requested.
Mandatory nature of the data. Fields marked with * are mandatory. Without them, we will not be able to process your request or provide the requested service. All other data is provided voluntarily.
We do not intentionally process special categories of data. If such data is received without being requested, we will delete it immediately.
4. Purposes of processing

• Responding to enquiries and requests for quotes.
• Providing engineering and electrical installation services, legalisations and energy certification.
• Administrative management: billing, accounting and legal compliance.
• Website security and fraud prevention.
• Web analytics to improve the site (Google Analytics, Yandex Metrica — subject to consent).
• Displaying more relevant advertising and measuring its effectiveness (Google Ads, Meta Ads — subject to consent).
• Informational and commercial communications about our own services — only with your consent or where there is a prior contractual relationship and the LSSI permits it.

5. Legal basis

• Consent of the data subject (Art. 6.1.a GDPR) — forms, analytics and advertising cookies, optional commercial communications.
• Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR) — quotes and provision of services.
• Compliance with legal obligations (Art. 6.1.c GDPR) — tax, accounting, sector-specific.
• Legitimate interest (Art. 6.1.f GDPR) — website security, fraud prevention and service improvement.

6. Retention

• Enquiries and quotes: for as long as necessary to handle them and up to 12 months from the last contact.
• Contractual and billing documentation: 6 years under the Commercial Code and 4 years under the General Tax Law; the longer period applies where both are applicable.
• Technical and analytical data: in accordance with the periods indicated in our Cookie Policy.

7. Recipients

• Service providers that help us operate the site and provide services (web hosting and CMS Tilda, email hosting, analytics services Google Analytics and Yandex Metrica, advertising platforms Google Ads and Meta Ads, messaging services, etc.), acting as data processors under contract.
• Public administrations and utility companies, where necessary for procedures and legalisations (e.g. certificates, boletines eléctricos).
• Financial institutions for collections and payments, where applicable.

We do not transfer data to third parties except where legally required or where necessary to provide the service under contract.
8. International transfers
Some of our providers may process data outside the European Economic Area (EEA):

• Google (Google Analytics, Google Ads) — data may be transferred to the USA. The transfer is based on the European Commission's adequacy decision under the EU-US Data Privacy Framework and/or Standard Contractual Clauses (SCC).
• Meta (Meta Ads, Facebook/Instagram) — data may be transferred to the USA. The transfer is based on the EU-US Data Privacy Framework and/or Standard Contractual Clauses (SCC).
• Yandex Metrica — data may be transferred to Russia. Russia does not have an adequacy decision from the European Commission. The transfer is based on Standard Contractual Clauses (SCC) and/or your explicit consent.

In all cases, we apply appropriate safeguards in accordance with Arts. 44 et seq. GDPR. More details are available in the Cookie Policy and/or upon request by the user.
9. Rights of users
You have the following rights in relation to your personal data:

• Access — to know what data we process.
• Rectification — to request the correction of inaccurate or incomplete data.
• Erasure — to request the deletion of data when it is no longer necessary for the purposes for which it was collected.
• Objection — to object to processing based on legitimate interest.
• Restriction of processing — to request the suspension of processing in the cases provided for by law.
• Portability — to receive your data in a structured, machine-readable format where the processing is based on consent or contract and is carried out by automated means.
• Withdrawal of consent — to withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please write to info@electrolifespain.es, indicating the right you wish to exercise.
We will respond to your request within 1 month of receipt. In complex cases, the period may be extended to 2 months, of which we will inform you.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):
Agencia Española de Protección de Datos
C/ Jorge Juan 6, 28001 Madrid
www.aepd.es
10. Automated decisions and profiling
We do not make automated decisions, including profiling, that could have legal effects or significantly affect you.
11. Security
We apply technical and organisational measures to protect your data against unauthorised access, loss or alteration, in accordance with Art. 32 GDPR.
12. Minors
Our services are not aimed at persons under 14 years of age. If we detect data of minors without valid consent, we will delete it immediately.
13. Commercial communications
We only send commercial communications by electronic means with your consent or in accordance with the LSSI. You may unsubscribe at any time by following the instructions in the message itself or by writing to info@electrolifespain.es.
14. Cookies
We use technical cookies and, subject to consent, analytics and advertising cookies. Details, purposes, retention periods and how to configure or disable them are set out in our Cookie Policy.
15. Updates to this policy
We may update this policy to comply with regulatory changes or service improvements. The current version is published on this site. Continued use of the site after the publication of changes implies acceptance of the new version.

Last updated: 12.10.2026